Hire a 24/7 Night-Shift Virtual Receptionist for Your US Hotel—Starting at $2,200/Month
End after-hours voicemail hell. Our India-based hospitality pros (AI-boosted) handle calls, OTAs, social media, and back-office tasks—boosting occupancy 10% while you sleep. No contracts, full CCPA compliance.
Excellence in Virtual Hospitality
The Numbers Don't Lie
Industry-leading performance backed by verified data
The Night Operations Crisis Hitting US Hotels
Rising labor costs and staffing shortages are crushing hotel profitability
High Cost
Night Auditor Costs
Plus 10-20% shift premiums and rising minimum wages in major markets
65%
Staffing Shortages
Critical shortage of qualified night staff across US hospitality industry
30-40%
Rising Labor Costs
Minimum wage increases, overtime premiums, and shift differential costs skyrocketing
High Risk
Operations Disruption
Call-outs, strikes, turnover, and guest dissatisfaction threaten your bottom line
Your Night Operations Are Draining Your Profits
Every night shift costs you 10-20% more in premiums, plus overtime, benefits, and turnover expenses. One call-out can cost hundreds in lost revenue and guest satisfaction.
High Cost
Annual cost per night position with benefits
20%+
Night shift premium costs
High Risk
Cost per call-out incident
Reduce Night Operations Costs While Improving Service
We handle more than guest inquiries. Cloud Hospitality Pro manages bookings, reservations, event registrations, and back-office workflows, freeing your team to focus on delivering unforgettable experiences.
Immediate ROI
Significant cost reduction per night position eliminated
Scalable On-Demand Staffing
Add agents during peak seasons, reduce during slow periods - no hiring or firing
Rapid 48-72 Hour Deployment
Hotels provide separate login credentials for their PMS - operational in days, not months
Night Operations Coverage
Every call is recorded and stored securely for instant access on our portal and can be shared with you instantly
Full Night Operations Support
Sales, reservations, guest services, and emergency escalation protocols
Business Continuity Guaranteed
No more call-outs, strikes, or staffing emergencies disrupting operations
Compare Traditional vs. Cloud Hospitality Pro
+ Benefits, shift premiums, overtime, turnover costs
No benefits, no premiums, 100% reliable
Significant Cost Reduction
Per night position eliminated
What You Get:
How It Works: Simple, Flexible, Fast
Cloud Hospitality Pro extends your hotel's team with specialized virtual receptionists who live your brand voice and deliver exceptional guest experiences—scaling smoothly as your business demands fluctuate.
Book a Consultation
Schedule a free call with our team to discuss your hotel's unique night operations challenges and service goals.
Customized Service Plan
We collaborate with you to design a tailored virtual reception staffing plan based on your property size, peak hours, and guest needs.
Set KPIs & Onboard
Agree on key performance indicators and onboarding milestones. We train virtual agents extensively on your brand, property systems, and guest interaction protocols.
Rapid Setup & Integration
Within 48-72 hours, your virtual reception team is fully integrated with PMS, phone systems, and data analytics tools with real-time call recording enabled.
Go Live & Scale
Your virtual receptionists start handling your night (and day) operations professionally, with the flexibility to add or reduce agents exactly as business flow demands.
Continuous Optimization
Ongoing QA, management reporting, and feedback loops ensure service quality improvements and alignment with evolving hotel goals.
What Makes Us Different
We deliver more than just virtual receptionists—we provide a complete, flexible solution backed by transparency and your success
On-Demand Flexibility
Scale your team up or down at any time with no long-term contracts.
Brand Consistency
Our agents replicate your tone and standards for seamless guest relations.
Comprehensive Management
Each agent reports to experienced managers who oversee quality, training, and performance.
Transparent Pricing
One flat monthly fee per agent—no hidden fees or surprise costs.
100% Ownership
You retain all playbooks and training assets created during onboarding.
No commitment required • Setup in 48-72 hours • 15-day money-back guarantee
Our Virtual Reception Services
India-based hospitality professionals, AI-powered efficiency, US-focused service. Everything you need to run 24/7 operations without the overhead.
Night-Shift Coverage
8 hours dedicated agent + AI for peaks—$2,200/month
- Dedicated 8-hour night shift coverage (11PM-7AM)
- AI assistance during peak inquiry times
- Night audit & guest services
- Emergency protocols & escalation
- Seamless handoff to day staff
Multichannel Magic
Seamless replies on Instagram, emails, calls, Booking.com—<5 min response
- Phone calls with live answering
- Instagram & Facebook DM management
- Email inquiries (info@, reservations@)
- OTA platforms (Booking.com, Expedia)
- Average response time under 5 minutes
Hospitality Expertise
Trained pros know RevPAR, ADR—your brand voice, no cultural gaps
- 10+ years combined hospitality experience
- Training in RevPAR, ADR, and yield management
- Custom brand voice and tone guidelines
- US cultural familiarity and etiquette
- Professional upselling techniques
AI Edge
Automate 70% routines; humans for empathy—3x productivity
- AI handles 70% of routine inquiries
- Human agents for complex requests
- Natural language processing for quick answers
- 3x productivity vs traditional staffing
- Continuous learning from interactions
Questions About Our Services?
See our FAQ below or book a free consultation to learn how we integrate with your property management system.
Real Results from Our Pilot Program
See how a luxury hotel transformed their night operations with our virtual reception service
"Game-changer for our off-hours operations. The team is professional, responsive, and truly understands hospitality."
General Manager
Luxury Hotel, India
30% Faster Response Times
OTA inquiries, phone calls, and social media messages handled within 5 minutes, even during peak night hours
60% Cost Reduction
Saved over $4,000 monthly compared to hiring full-time night staff, with no compromise on service quality
15% Increase in Bookings
24/7 availability led to capturing more late-night inquiries and international bookings across time zones
Key Improvements
Real Guest Experiences
See what our guests say about their booking and reservation experience
Sahil Nadrajog
Guest
The reservation team was incredibly helpful and professional. They made the entire booking process smooth and answered all my questions promptly. Their attention to detail and customer service made our stay memorable from the very first interaction.
Yuti Vashistha
Guest
Outstanding service from the sales team! They were responsive, knowledgeable, and went above and beyond to accommodate our special requests. The booking experience was seamless, and they followed up to ensure everything was perfect.
Oliver Mitchell
Guest
The reservation staff made booking our group stay effortless. Their prompt responses and professional handling of our requirements were exceptional. They guided us through every step and ensured our event was perfectly organized.
98%
Satisfaction Rate
50K+
Calls Handled
Night
Operations
Simple, Transparent Pricing Tailored to Your Hotel
Save 50%+ on night operations compared to traditional staffing
See Your Exact Savings with Custom Pricing
Every hotel's needs are unique. Schedule a brief consultation to see your exact ROI and custom pricing.
Traditional Night Staffing
Cost Level
100%
Full-time in-house employee
- 10-20% night shift premiums
- Overtime & holiday pay
- Healthcare & benefits costs
- Call-out & turnover risks
Cloud Hospitality Pro
You Save
50%+
Significant cost reduction
- No premiums or overtime
- Zero benefits or HR costs
- 100% reliability guaranteed
- Scalable on-demand
Your hotel's actual savings calculated based on your specific requirements
Multiple night shift positions? Multiply your savings exponentially.
Get Your Custom Pricing Quote
Every hotel's needs are unique. Schedule a brief consultation to discover your exact ROI, custom pricing, and how much you'll save with Cloud Hospitality Pro.
What You'll Receive:
No commitment required • Consultation is completely free • Setup in 48-72 hours
Join 50+ US Hotels Already Saving 50%+ on Night Operations
Trusted by leading properties for professional virtual reception services
98%
Satisfaction Rate
50K+
Calls Handled
48-72hr
Setup Time
15-Day
Money-Back
Start Risk-Free with Exclusive Savings
Save 50%+ on night operations compared to traditional staffing. Get your custom pricing quote today.
15-Day Money-Back Guarantee
Try our service completely risk-free. If you're not absolutely satisfied within the first 15 days, we'll refund every penny. No questions asked.
- Full refund if not satisfied
- No contracts or commitments
- Cancel anytime
50%+ Cost Savings
Save significantly compared to traditional night staffing. Get custom pricing tailored to your hotel's specific needs and requirements.
You Save
50%+
vs. Traditional Staffing
- Custom pricing for your hotel
- No setup fees
- 48-72 hour deployment
Get Your Custom Pricing Quote
Every hotel's needs are unique. Schedule a brief consultation to discover your exact ROI and custom pricing with our special launch offer included.
No commitment required • Free consultation • Special launch offer details provided
Common Questions About Virtual Reception
Everything you need to know about cutting costs and improving operations
Still Have Questions?
Schedule a free consultation to discuss your specific needs and discover your potential 50%+ savings
Book Free ConsultationReady to Reduce Night Operations Costs?
Join US hotels saving significantly on night operations
Get Your Free Consultation
Call Us
Available for consultations
Email Us
info@cloudhospitalitypro.comSchedule a Demo
Book your 30-minute demoNo commitment required • Setup in 48-72 hours • 15-day money-back guarantee
What Happens Next?
Discovery Call
We learn about your hotel's specific needs
Custom Proposal
Receive a tailored solution with ROI projections
Quick Setup
Go live in 48-72 hours with full support
Limited Time: 50% Off First Month + 15-Day Money-Back Guarantee
Stop hemorrhaging money on night shift premiums. Start saving immediately. Offer ends December 31, 2025.
Claim Your Discount NowFree 7-Day Pilot – See 3x Efficiency Yourself
CCPA Compliant | ISO 27001 Ready