Transforming hotel operations through world-class virtual reception services that combine cost efficiency with exceptional guest experiences
Cloud Hospitality Pro was founded with a vision to revolutionize the hospitality industry by providing world-class virtual reception services that combine cost efficiency with exceptional guest experiences. Born from a deep understanding of the challenges facing modern hotels—from crushing labor costs to staffing shortages—we created a solution that transforms operations while maintaining the highest standards of hospitality.
We handle more than guest inquiries. Cloud Hospitality Pro manages bookings, reservations, event registrations, and back-office workflows, freeing your team to focus on delivering unforgettable experiences.
Founder & Hospitality Visionary
Jai Mittal brings over a decade of international hospitality expertise to Cloud Hospitality Pro. With education from Les Roches International School of Hotel Management and experience at prestigious properties including JW Marriott Marquis Hotel Dubai and luxury European hotels, Jai combines global hospitality standards with entrepreneurial vision.
As Founder of Everest Base Camp Mussoorie, he has successfully demonstrated expertise in luxury boutique hotel management, achieving exceptional guest satisfaction and revenue generation results that form the foundation of Cloud Hospitality Pro's service excellence.
Core Expertise:
At Cloud Hospitality Pro, we are a carefully assembled team of skilled hospitality experts specializing in luxury and boutique hotel management. Our professionals bring decades of combined experience from prestigious properties worldwide, providing the relevant skills required to manage your day-to-day operations with precision and excellence.
To transform hotel operations by providing professional virtual reception services that reduce costs by 40-50% while enhancing guest satisfaction and operational efficiency. We bridge the gap between traditional hospitality excellence and modern technological solutions.
The principles that guide everything we do
Every interaction reflects our commitment to hospitality excellence, ensuring your guests receive the same level of service they would expect from your finest staff members.
We leverage cutting-edge technology including real-time call recording, comprehensive data analytics, and seamless PMS integration to deliver superior results.
We don't just provide a service—we become an extension of your team, understanding your unique brand voice and operational requirements.
With 99.5% uptime guarantee and instant scalability, we ensure your operations never miss a beat, whether during peak seasons or challenging times.
Complete transparency with detailed reporting, recorded calls, and performance metrics that demonstrate our commitment to your success.
Building lasting partnerships through proven results and unwavering commitment
Successfully managing operations for properties like Everest Base Camp Mussoorie with measurable results in guest satisfaction and revenue generation
Team trained in global hospitality best practices from prestigious institutions and luxury properties
48-72 hour setup with seamless integration into your existing systems
15-day money-back guarantee demonstrating our confidence in delivering results
Tailored service protocols that match your brand voice and operational requirements
At Cloud Hospitality Pro, we understand that hospitality is about creating memorable experiences. Every member of our team is dedicated to ensuring that your guests receive exceptional service while you benefit from significant cost savings and operational improvements.
We're not just a service provider—we're your partners in hospitality excellence, committed to your success and growth in an increasingly competitive market.
Contact us today to discover how our expert team can enhance your guest experience while reducing your operational costs.
Start Your Free ConsultationNo commitment required • Setup in 48-72 hours • 15-day money-back guarantee